With our Serviceresan app or via serviceresan.lanstrafiken.se, you can easily book, change and cancel your trip around the clock. The app can be found in your app store and is free to download.
Book, change and cancel via the Order Centre
You can call our Order centre and pre-book your trip between 6.30 AM and 9.00 PM. After 9.00 PM you can call and book a Transportation Service journey if you want to travel immediately. You can book your trip no earlier than 14 days before the desired travel date.
Book your trip well in advance, preferably the day before. You should book special vehicles between 8.00 AM and 4.00 PM the day before you wish to travel. Please book your journey home at the same time.
You can cancel via the Order Centre 24 hours a day.
If you need to change your trip, please contact us as soon as possible.
With Serviceresor's app and web version
With our app Serviceresan Länstrafiken you get a good overview of your journeys. The same applies in our web version of the Serviceresor app. For example, you can book, change and cancel your trips yourself. You can only cancel sick and school trips.
A guardian, relative or other representative can also easily manage your trips for you. You decide yourself who will be your representative. The agent must download the app via the App Store or Google Play and create their own account.
The web version can be used via a regular browser.
Contact information for the Order Center
Phone: 0771 - 92 00 00
Opening hours: Daily between 07.00 am - 09.30 pm.
Visiting address: Eklundavägen 1, Örebro
Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro
As part of our quality work, you who travel with Serviceresor may be called by the survey company Ipsos. They ask questions about your last trip with us at Serviceresor. Your views are important in our improvement work. We hope you will take the time to answer the questions if you are called.