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We carry out regular ticket inspections on our buses. It also happens on trains. It is your responsibility as a traveler to have the correct ticket for the current trip.
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Ticket inspections
Tickets are checked by the bus driver. We also have ticket inspectors who carry out special ticket inspections.
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Surcharge - Tilläggsavgift
If you do not have a valid travel pass during a ticket inspection, the ticket inspector may impose a surcharge, in accordance with Swedish law (1977:67).
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Challenging a surcharge
If you have received a surcharge that you think is incorrect, you can dispute it. You can do that right here on the site.