About our additional fees
If you do not have the correct ticket during a ticket inspection, the ticket inspector may charge an additional fee in accordance with Swedish law (1977:67). The fee depends on your age and the situation.
| Price group | Surcharge |
|---|---|
| Adult 20+ | 1 600 SEK |
| Young Person 7-19years | 1 000 SEK |
| Invalid school card | 250 SEK |
If you travel with someone else's School Card, the additional fee is based on your age. A misused School Card will not be returned.
Reduced fee with student travel symbol
Have you been charged an additional fee because you could not show a valid student ID with the correct student travel symbol during a ticket inspection? If so, you may be able to have the fee reduced. This applies if you travelled with a Student 20+ ticket and can later show a valid student ID with the correct student travel symbol.
To apply for a reduced fee, you must submit comments about your additional fee. Please include a copy or screenshot of your student ID showing the student travel symbol clearly.
If you do not submit your comments with supporting documents, the fee cannot be reduced. Each case is assessed individually, and submitting documents does not guarantee that the fee will be reduced.
Pay your additional fee
If you receive an additional fee, you must pay it within 10 days. You can use the payment slip you received during the ticket inspection.
During the summer, it takes longer to process additional fees. During this period, you have 20 days to pay.
If you disagree with the additional fee, you must still pay it within the stated time. If we decide to cancel the fee, the money will be refunded to you.
If we do not receive your payment on time, a reminder fee will be added. If you still do not pay after receiving a reminder, the case will be passed to a debt collection agency.