Go to content
Problems with our app

Our app is almost working as it should again.

If you don't get your ticket in the app, log out and back in to your traveller account.

If you had a Season Ticket in the app and bought a Single Ticket while the app was in trouble, we will reimburse you for the Single Ticket. Email Customer Service and we will help you. In order to speed up the processing, we ask you to send supporting documents for the Season ticket and the Single ticket.

The field can't be empty
Others have also searched for

If you forget something on one of our buses, please contact the bus company directly.

Lost property during the day

If you have travelled by regional or express bus, please contact our Customer Service to find out which traffic operator to contact. The phone lines for our bus companies are open weekdays, excluding public holidays. 

City traffic in Örebro is run by Svealandstrafiken. If you have forgotten something on board, you can contact their lost and found directly via hittegodsorebro@svealandstrafiken.se or by phone: 019 - 760 63 00 between 07.30 am and 11.30 am.

If you have travelled by train, please contact the train operator you travelled with. Here we have compiled a list of current train operators that run within Örebro County.

Lost property evenings and weekends

If you have lost something of greater value on an evening or weekend, you can contact our Customer Service. This applies during our opening hours.

If you have lost anything outside of our opening hours, you must wait until our Customer Service opens again. The bus driver always goes through the bus at the terminus and hands in found items to his depot.

Contact information Customer Service

Phone: 0771 - 55 30 00

Emaillt.orebro@lanstrafiken.se

Opening hours for phone, email and social media:

Monday - Friday 06.00 am - 06.00 pm

Saturday - Sunday 10.00 am - 04.00 pm

Opening hours Kundcenter: 

Monday - Friday 06.00 am - 05.00 pm

Public holidays - changes in the opening hours

Visiting address: Länstrafikens Kundcenter, Resecentrum Örebro, Ö:a Bangatan 1, Örebro

Mailing address: Länstrafiken Örebro, Region Örebro län, Box 1613, 701 16 Örebro