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If you forget something on one of our buses, please contact the bus company directly. The phone lines for our bus companies are open weekdays, excluding public holidays.

The contact details for bus companies can be found here. If you leave something on a train, please contact the rail company you travelled with.

If you are unsure which company you travelled with, feel free to contact our Customer Service who can help you find out. You can also contact our Customer Service evenings or weekends if you have lost anything valuable. 

Contact information Customer Service

Opening hours:

Monday - Friday 07.00 - 19.00

Saturday - Sunday 10.00 - 17.00

Public holidays - changes in the opening hours

Phone: 0771 - 55 30 00


Visiting address: Länstrafikens Kundcenter, Resecentrum Örebro, Ö:a Bangatan 1, Örebro

Mailing address: Länstrafiken Örebro, Region Örebro län, Box 1613, 701 16 Örebro