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Plan your trip

Plan your trip
Ticket and purchase
Travel information
Business
- Business - Travel with us
  - Payment solution for companies
  - Company card - Företagskort
Service Travel
- Transport Service - Färdtjänst och Riksfärdtjänst
  - Transportation Service - Färdtjänst
  - National Transportation Service
- Patient Transport
  - Travel by public transport to and from a health care facility
  - Service Travel with special vehicles
Customer Service
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- Svenska
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Ticket and purchase

Ticket and purchase

We have tickets for you who travel frequently and fore those who travel less frequently. There are also several ways to buy a ticket.

Our tickets

Travel Card – an easier way to travel

When you travel with us you can use a Travel Card (Resekort). You can load your Travel Card with season tickets, Travel Credit (reskassa) and electronic single tickets.

Season ticket - if you are a frequent traveller

We offer several different tickets. If you travel frequently and regularly, we recommend you buy a Season Ticket - Periodbiljett.

Single ticket – For infrequent travellers

If you travel with us only occasionally or want to travel a distance other than the one on your ticket, you can buy a single ticket. The single ticket is valid for one trip.

Prices and price categories

The majority of our Season Tickets have fixed prices, as do several of our single tickets. Many of our tickets also have different price categories for you to choose between.

Care Ticket - For travel to and from a health care facility

If you live in Örebro County, you travel free of charge by public transport to and from a health care facility with a Care Ticket (Vårdbiljett).
Buying tickets

Webshop – load your Travel Card online

In our webshop you can load your Travel Card with Season Tickets and Travel Credit. When you register your Travel Card you also receive a Lost Card Guarantee.

App – simple and convenient

You can buy single tickets and certain Season Tickets using our app. If you choose to purchase your single ticket using the app, you will receive a discounted price compared to buying a single ticket on board the bus using your bank card.

Finding your nearest sales agent

We have several sales agents in Örebro County. At our sales agents you can buy tickets and receive answers to your questions.

Buying tickets on board the bus using a bank card

You can load Travel Credit (reskassa), buy Season tickets and single tickets on board the bus. You can buy tickets for the train on the platform using prepaid Travel Credit as well as Season Tickets.
School cards

School Card Junior (Grundskolekort)

Pupils who attend primary or lower secondary school or primary or lower secondary school for pupils with special needs, years F-9, and have been granted free travel to and from school, are eligible for the School Card Junior (Grundskolekort).

School Card Senior (Gymnasiekort)

Pupils enrolled in full-time upper secondary education in Örebro County who were born in 1999 (academic year 2018/2019) or later are eligible for a School Card Senior (Gymnasiekort).
Ticket inspection and surcharges

Ticket inspections

Tickets are checked by the bus driver. We also have ticket inspectors who carry out special ticket inspections. The ticket inspector's job is to check if a passenger has a valid ticket för the trip.

Surcharge - Tilläggsavgift

If you do not have a valid travel pass during a ticket inspection, the ticket inspector may impose a surcharge, in accordance with Swedish law (1977:67).
Collaborations

Collaborations across the county border

We co-operate with neighbouring counties when it comes to tickets across county borders.

Train ticket on a bus, bus ticket on a train

We work with different rail companies so that their tickets are valid on our buses. Our tickets for buses are in many cases also valid on trains.
Changes Season Tickets

March 15, we made changes for those who commute

March 15 we made some changes in how you purchase your ticket. One long awaited news is that you can now purchase your Season Ticket in the app. Another major change we did is that we now have geographical districts instead of distances.

New districts A to F

The areas have a fixed price and you as a traveler can travel in either one, two or three areas. If you choose to buy a ticket that is valid in three areas, the ticket will automatically be a ticket so you can travel unlimited throughout the county.

Travel information

Travel information

Here you can read about how to find timetables, maps, how it works on board and what kind of bus traffic that we offer.

Changes due to the coronavirus

Changes due to the Coronavirus

Here you will find the latest news on how we work based on the prevailing situation in society and how the situation affects our bus traffic.

Changes in ticket routines

Here you can find the latest news about how we work based on the prevailing situation in society and how the situation affects your ability to pay on board.
App - A help in your mobile phone

App – simple and convenient

You can buy single tickets and certain Season Tickets using our app. If you choose to purchase your single ticket using the app, you will receive a discounted price compared to buying a single ticket on board the bus using your bank card.
Timetables and maps

Different ways of finding out bus times

There are different ways of finding out the bus times. We recommend using our Journey Planner here on our website or on our app.

Maps of routes and bus stops

There are several ways to see a route on a map. You can use the Journey Planner here on the website, on our app, or on the page for the route or bus stop.

How to read a timetable

If you are doubtful about how to read our timetable, here is an explanation.
Changes in traffic

Changes in our bus service

There can be both planned and unplanned traffic changes for our buses. We inform about planned changes in several ways.

Timetables on public holidays

On holidays, we may need to make changes to our timetables, but not on school holidays.
Once on board

Luggage, pets and useful info

You can bring luggage and pets aboard our buses free of charge, but there are some rules to follow when traveling with us.

Wheelchairs, walking frames, prams/buggies and safety on the bus

You can bring your wheelchair, walking frame or pram/buggy on board our buses free of charge.

Taking bicycles on buses and bicycle parking facilities

You can take your bicycle on some of our regional buses. There are also good parking facilities at larger bus stops where you can leave your bike and then travel by bus.

Wifi on the bus

We offer free Wifi on two of our bus routes. You simply connect and start surfing.
Accessibility when traveling

Accessibility at bus stops

Work is ongoing to adapt bus stops and terminals. This takes place together with the municipal authorities and the Swedish Transport Administration (Trafikverket).

On-board accessibility

Buses without steps, specially trained drivers and better information. We are trying to adapt our buses and services to ensure that they can be used by everyone.
Our other bus traffic

Flex traffic in Karlskoga

Flex traffic offers a small, convenient bus for everyone. If you have trouble on ordinary public transportation, they might be just what you are looking for.

Our business payment solution makes it easy for your workplace to choose bus and train in front of the car.

Business - Travel with us

Payment solution for companies

Our payment solution for companies offers several benefits. Among other things, it is good for the environment, good for health and good for the wallet.

Company card - Företagskort

Apply for access to our payment solution for companies. Get one, or more, Travel cards to travel with. You can also supplement with more Travel cards or report one as lost or broken.

Service Travel is a collective name for various trips that are paid in whole or in part by the community. It includes the transportation service for the elderly and disabled (Färdtjänst) and Patient Transport (Sjukresa).

Transport Service - Färdtjänst och Riksfärdtjänst

Transportation Service - Färdtjänst

You can apply for the Transportation Service for the elderly and disabled (Färdtjänst) if you find it difficult to walk or travel on your own due to an illness or disability.

National Transportation Service

If you have a significant and permanent disability, you can apply to use the National Transportation Service to travel outside the county of Örebro. The purpose of the journey must be recreation, leisure, or other private matter.
Patient Transport

Travel by public transport to and from a health care facility

You can travel to and from health care with your own car or public transport. If you travel by public transport, you can travel by calling or you will be reimbursed for the trip afterwards.

Service Travel with special vehicles

A Patient Transport is a journey to or from a healthcare facility. You who have a medical need can travel with Service Travel vehicles.

Customer Service

Customer Service

We help you with your questions about our bus traffic, our tickets and Service Travel. We handle feedback, handle repurchases and much more. Contact Us!

Contact details

Customer Service

We help you with questions about buses, tickets and other things about your journey by public transport within Örebro county.

Service Travel

Contact information for our Order Center and other units that handle Service Travel. That includes Transport Service for the elderly and disabled persons (Färdtjänst) and Patient transports (Sjukresa).

Bus companies

Our bus services are run by various operators who provide both buses and staff.

Advertising on bus and bus stop

We offer advertising on buses and bus stops.
Compensation and dispute a surcharge

Travel Guarantee terms and conditions

If your journey with us is cancelled or delayed by more than 20 minuts, due to a mistake made by us, a problem with our services, or shortcomings in our information, you are eligible for compensation under our Travel Guarantee.

Challenging a surcharge

If you have received a surcharge that you think is incorrect, you can dispute it. You can do that right here on the site.
Problems with your Travelcard

Repurchase of a ticket

If for some reason, you are no longer able to travel on our buses, we can refund your ticket depending on your situation.

Lost Travelcard or ticket

We replace most lost Travel cards and tickets. How you go about getting a replacement ticket depends on which ticket you lost.

Faulty Travel Card

We replace a broken Travel Card with a new equivalent. You can submit the Travel Card to the bus driver, a sales agent or our Customer Service.

Transferring amounts - Rabattkort to Travel Card

We help you transfer the amount from an old Rabattkort (Discount Card) to a new Travel Card. You do this at our Customer Service.
Items left on board

Items left on board the bus

If you forget something on one of our buses, please contact the bus company directly.

Lost things in a Service vehicle

If you have forgotten something in one of our Service vehicles, you can contact us.

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Contact us

If you have any questions, thoughts, comments or need help - Contact us!

Customer Service 0771 - 55 30 00

Order Center 0771 - 92 00 00

Email us lt.orebro@lanstrafiken.se

All contact information Kundservice >

Homepage
Items left on board

Items left on board

If you have forgotten something on the bus or in a service vehicle, you can contact us.

Items left on board the bus

If you forget something on one of our buses, please contact the bus company directly.
Lost things in a Service vehicle

If you have forgotten something in one of our Service vehicles, you can contact us.

Customer service

Lost and found
Contact information
Travel Guarantee
Lost Travel card

Press and projects

New buses in Örebro

More about Länstrafiken

About us and our mission
The handling of personal data
General travel terms and conditions
About this website and cookies

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