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Plan your trip

Plan your trip
Tickets
Travel planning
Service Travel
Customer Service

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We have tickets for you who travel frequently and fore those who travel less frequently. There are also several ways to buy a ticket.

Our tickets and prices

Season ticket - if you are a frequent traveller

We offer several different tickets. If you travel frequently and regularly, we recommend you buy a Season Ticket - Periodbiljett.

Single ticket – For infrequent travellers

If you travel with us only occasionally or want to travel a distance other than the one on your ticket, you can buy a single ticket. The single ticket is valid for one trip.

Find information about prices

Our season tickets have fixed prices, as do several of our single tickets.

Price categories

Our tickets have different price categories. We have Young Person 7-19 years, Student 20+, Adult 20+, Senior 70+ and Family.

Travel to and from health care

If you live in Örebro County, you travel free of charge by public transport to and from a health care facility with a Care Ticket (Vårdbiljett).
Buying tickets

Travel Card – an easier way to travel

When you travel with us you can use a Travel Card (Resekort). You can load your Travel Card with season tickets, Travel Credit (reskassa) and electronic single tickets.

Webshop – load your Travel Card online

In our webshop you can load your Travel Card with Season Tickets and Travel Credit. When you register your Travel Card you also receive a Lost Card Guarantee.

App – simple and convenient

You can buy single tickets and certain Season Tickets using our app. It is free to download and allows you to easily and quickly search for trips, find timetables and buy tickets.

Finding your nearest sales agent

We have several sales agents in Örebro County. At our sales agents you can buy tickets and receive answers to your questions.

Buying tickets on board the bus using a bank card

You can buy several tickets on board our buses. What you can buy on board depends on which of our buses you want to travel with.
School cards

School Card Junior (Grundskolekort)

Pupils who attend primary or lower secondary school or primary or lower secondary school for pupils with special needs, years F-9, and have been granted free travel to and from school, are eligible for the School Card Junior (Grundskolekort).

School Card Senior (Gymnasiekort)

Pupils enrolled in full-time upper secondary education in Örebro County are eligible for a School Card Senior (Gymnasiekort).

Prao Ticket

The Prao ticket can be purchased for school students who do not have a school card, but are in need of travel by bus to and from a Prao activity during Prao time.
Business - Travel with us

Company card - Företagskort

Apply for access to our payment solution for companies. Get one, or more, Travel cards to travel with. You can also supplement with more Travel cards or report one as lost or broken.
Ticket inspection and surcharges

Ticket inspections

Tickets are checked by the bus driver. We also have ticket inspectors who carry out special ticket inspections.

Surcharge - Tilläggsavgift

If you do not have a valid travel pass during a ticket inspection, the ticket inspector may impose a surcharge, in accordance with Swedish law (1977:67).

Challenging a surcharge

If you have received a surcharge that you think is incorrect, you can dispute it. You can do that right here on the site.
Collaborations

Collaborations across the county border

We co-operate with neighbouring counties when it comes to tickets across county borders.

Train ticket on a bus, bus ticket on a train

We work with different rail companies so that their tickets are valid on our buses. Our tickets for buses are in many cases also valid on trains.

Travel planning

Travel planning

Here you can read about how to find timetables, maps, how it works on board and what kind of bus traffic that we offer.

Timetables and maps

Different ways of finding out bus times

There are different ways of finding out the bus times. We recommend using our Journey Planner here on our website or on our app.

Find train departures within Örebro County

We show departure for trains both here on the website and in our app. You can find the departures by searching for your trip.

Maps of routes and bus stops

There are several ways to see a route on a map. You can use the Journey Planner here on the website, on our app, or on the page for the route or bus stop.

Map on our website

We have a map function on our website. Via it you can find information to help you with your trip and with your ticket.

How to read a timetable

If you are doubtful about how to read our timetable, here is an explanation.

Map of District A to F

Some of our tickets are valid in specific districts. It is possible to see these districts on our interactive map.
Changes in traffic

Changes in our bus service

There can be both planned and unplanned traffic changes for our buses. We inform about planned changes in several ways.

Timetables on public holidays

On holidays, we may need to make changes to our timetables, but not on school holidays.

Bus that does not stop

A bus may pass a stop without stopping. This can be due to several different reasons.
Once on board

Luggage and pets

You can bring luggage and pets aboard our buses free of charge, but there are some rules to follow when traveling with us.

Rules for everyone’s comfort

We want you and all our travellers to enjoy when you travel with us. Therefore, we have certain rules for you to follow.

Wheelchairs, walking frames, prams/buggies and safety on the bus

You can bring your pram/buggy on board our buses free of charge. If there is a belt, it must be used.

Bicycles and electric scooters

You can take your bicycle on some of our regional buses and electric scooter on all buses. There are also good parking facilities at larger bus stops where you can leave your bike and then travel by bus.

Wifi on the bus

We offer free Wifi on two of our bus routes. You simply connect and start surfing.
Local Service and Flex traffic

Local Service in Örebro län

You can travel with Local Service (Närtrafik) between a residential address and the nearest designated Local Service stop (Närtrafikhållplats).

Flex traffic in Karlskoga

Flex traffic offers a small, convenient bus for everyone. If you have trouble on ordinary public transportation, they might be just what you are looking for.
Accessibility when traveling

Accessibility at bus stops

Work is ongoing to adapt bus stops and terminals. This takes place together with the municipal authorities and the Swedish Transport Administration (Trafikverket).

On-board accessibility

Buses without steps, specially trained drivers and better information. We are trying to adapt our buses and services to ensure that they can be used by everyone.

Service Travel is a collective name for various trips that are paid in whole or in part by the community. It includes the transportation service for the elderly and disabled (Färdtjänst) and Patient Transport (Sjukresa).

Transport Service - Färdtjänst

Apply for Transportation Service - Färdtjänst

You can apply for the Transportation Service for the elderly and disabled (Färdtjänst) if you find it difficult to walk or travel on your own due to an illness or disability.

Book, change and cancel a Transportation Service

You need to book your Transportation Service journey. You can do this either via our Order Centre, via our app or web service.

Practical details for the trip

Here you will find information about the practical details of a Transportation Service journey.

Price and payment

Here you will find price information and how to pay for your Transportation Service trip.
Nationwide - Riksfärdtjänst

Apply for and book Nationwide Transportation Service

With Nationwide Transportation Service (Riksfärdtjänst) you can travel outside Örebro County. You need to apply before each trip.

Practical details for the trip

Here you will find information about the practical details of a Nationalwide Transportation service trip.

Price and payment

Here you will find price information and how to pay for your Nationalwide Transportation service journey.
Patient Transport

Service Travel with special vehicles

You who are registered in Örebro County have the right to use the Patient Transport with a service travel vehicle if there are medical reasons or if you have a permit for Transportation Service (Färdtjänst).

Patient Travel with own car

You who have received a certificate for Patient Travel with a service travel vehicle can instead travel with your own car. You will receive compensation afterwards.

Travel by public transport to and from a health care facility

You can travel to and from health care with your own car or public transport. If you travel by public transport, you can travel by calling or you will be reimbursed for the trip afterwards.

Customer Service

Customer Service

Contact us if you have comments, questions or concerns regarding your trip with us.

Contact details

Customer Service contact information

We help you with questions about buses, tickets and other things about your journey by public transport within Örebro county.

Order centre contact information

The Order centre receives and co-plans all bookings for Service Travel (Serviceresor). You can contact us if you have questions about your booking or journey.

Transportation Service Unit contact information

If you have questions regarding the application for a Transportation Service, a National Transportation Service or if you have questions about a monthly card for a Transportation Service, please contact our Transportation Service unit.

Patient transport unit contact information

If you have questions regarding the Patient transport (Sjukresa), you are welcome to contact our Patient Transport Unit (sjukreseenheten).

Bus and train companies contact information

The bus and train traffic in the county is run by various traffic operators. They drive our traffic for us and provide both vehicles and staff.

Advertising on bus and bus stop

We offer advertising on buses and bus stops.
Travel Guarantee

Travel Guarantee terms and conditions

If there is a risk that you will be more than 20 minutes late, during a planned journey with our buses or trains, you can apply for delay compensation.

Travel Guarantee online

Please contact us as soon as possible after the event in order for us to best handle your case.
Faulty or lost ticket

Repurchase of a ticket

If for some reason, you are no longer able to travel on our buses, we can refund your ticket depending on your situation.

Lost Travelcard or ticket

We replace most lost Travel cards and tickets. How you go about getting a replacement ticket depends on which ticket you lost.

Faulty Travel Card

We replace a broken Travel Card with a new equivalent. You can submit the Travel Card to the bus driver, a sales agent or our Customer Service.

Transferring amounts - Rabattkort to Travel Card

We help you transfer the amount from an old Rabattkort (Discount Card) to a new Travel Card. You do this at our Customer Service.
Items left on board

Items left on board the bus

If you forget something on one of our buses, please contact the bus company directly.

Items left in a Service vehicle

If you have forgotten something in one of our Service vehicles, you can contact us.
Terms of purchase and travel

Länstrafiken's general travel terms and conditions

By traveling with us, you accept our General Travel Terms. Read these before boarding.

User and purchase terms and conditions for Local Service (Närtrafik)

By traveling with our Local Service (Närtrafik), you accept our user and purchase terms and conditions. Read these before boarding.

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Contact us

If you have any questions, thoughts, comments or need help - Contact us!

Customer Service 0771 - 55 30 00

Order Center 0771 - 92 00 00

Email us lt.orebro@lanstrafiken.se

All contact information Kundservice >

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Items left on board

Items left on board

If you have forgotten something on the bus or in a service vehicle, you can contact us.

Items left on board the bus

If you forget something on one of our buses, please contact the bus company directly.
Items left in a Service vehicle

If you have forgotten something in one of our Service vehicles, you can contact us.

Customer service

Lost and found
Contact information
Travel Guarantee
Lost Travel card

More about Länstrafiken

About us and our mission
Travel and purchase terms and conditions
The handling of personal data
About this website and cookies

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