You can contact us if you have questions about your booking or journey.
Contact information for the Order Center
Phone: 0771 - 92 00 00
Visiting address: Eklundavägen 1, Örebro
Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro
When you call us, you will have four choices:
- If you want to cancel a journey press 1.
- If you want to pre-book a journey press 2.
- Do you have an opinion on Service Travel press 3. Possible Mondays, Wednesdays and Fridays between 10 am and 12 am.
- If you have an invoice question, press 4. Possible weekdays between 10 am and 12 am.
You can contact the Transportation Service Unit (Färdtjänstenheten) if you have questions regarding:
- The application for a Transportation Service (färdtjänst),
- A National Transportation Service (riksfärdtjänst),
- A monthly card for a Transportation Service,
Contact information for Transportation Service
Phone: 0771 - 55 30 00 - press 2
Email: fardtjanstenheten@regionorebrolan.se
Opening hours: Weekdays between 10.00 am and 12.00 pm, excluding public holidays.
Visiting address: Eklundavägen 1
Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro
If you have questions regarding the Patient transport (Sjukresa), you are welcome to contact our Patient Transport Unit (sjukreseenheten).
Contact information for Patient transport
Phone: 020 - 31 43 22
Email: sjukreseenheten@regionorebrolan.se
Opening hours: Weekdays between 10.00 am and 12.00 pm, excluding public holidays.
Visiting address: Eklundavägen 1, Örebro
Mailing address: Sjukreseenheten, Region Örebro län, Box 1613, 701 16 Örebro
We from Länstrafiken never call you and ask you to log in via BankID or similar. If someone contacts you by phone, pretends to be from the Transport Service Unit or another part of Länstrafiken and asks you to log in via BankID - don't do it and contact us instead.