If you do not have a valid travel pass during a ticket inspection, the ticket inspector may impose a surcharge. This is in accordance with Swedish law (1977:67).
The surcharge varies based on age and offence.
| Price group | Surcharge |
|---|---|
| Adult 20+ | 1 600 SEK |
| Young Person 7-19years | 1 000 SEK |
| Invalid school card | 250 SEK |
If travelling with someone else's school card the surcharge is based on the age of the offender. A misused School Card will not be returned.
Reduced fee with student travel symbol
Have you received a surcharge because you were unable to present a valid student ID with the correct student travel symbol during a ticket inspection? If so, you may be eligible for a reduced fee afterwards. This applies to passengers travelling with the Student 20+ price group who can later provide a valid student ID with the correct travel symbol.
To apply for a reduction, you need to submit a comment regarding your surcharge. Your submission must include a copy or screenshot of your student ID, clearly showing the student travel symbol.
If you do not submit a comment along with the required documentation, you will not be eligible for a reduced fee. Each case is assessed individually, and submitting documentation does not guarantee that the fee will be reduced.
Pay your surcharge
If you have received a surcharge, you must pay it within 10 days. You must use the payment slip issued by the ticket inspector.
If you have comments on your surcharge, the surcharge must still be paid within the specified time. If your case is withdrawn after investigation, we will make a refund.
If the payment has not reached us within the specified time, a reminder fee will be added. If the additional fee is not paid after the reminder, the case is handed over to a debt collection company.