What to do
When you call Serviceresor, you will have four menu options:
- Press 1 if you want to cancel a journey or locate your vehicle.
- Press 2 if you want to book or rebook a journey.
- Press 3 to contact an administrator for sjukresor.
- Open on non‑holiday Monday, Tuesday, Wednesday and Friday between 10:00 and 12:00.
- Press 4 for questions about Färdtjänst, invoices or if you want to leave a comment.
- Open on non‑holiday Monday to Friday between 09:00 and 14:00.
Contact information for Serviceresor
Phone: 0771 - 92 00 00
Text telephone: 0196702507@tc.bokatolk.se
When you call Serviceresor, you will have four menu options:
- Press 1 if you want to cancel a journey or locate your vehicle.
- Press 2 if you want to book or rebook a journey.
- Press 3 to contact an administrator for sjukresor.
-
Open non‑holiday Monday, Tuesday, Wednesday and Friday between 10:00 and 12:00.
-
- Press 4 for questions about Färdtjänst, invoices or if you want to leave a comment.
- Open non‑holiday Monday to Friday between 09:00 and 14:00.
Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro
Follow-up call after your Service Travel journey
As part of our quality improvement work, passengers who travel with Serviceresor may be contacted by the survey company Ipsos. They may ask you questions about your most recent journey with Serviceresor.
Your feedback is important and helps us improve our services. If Ipsos calls you, we hope you will take a few minutes to answer their questions. Ipsos calls from +46 611 34 42 00.
Länstrafiken will never call you and ask you to log in using BankID or a similar service. If someone calls claiming to be from the Travel to Healthcare Unit (Sjukreseenheten) or any other part of Länstrafiken and asks you to log in with BankID, do not do so. Instead, please contact us directly.
Give online feedback on your Service Travel journey
(This form is only available in Swedish.)