On the bus
What you can buy on board depends on which of our buses you want to travel with.
We would like you to, if possible, pre-sell your ticket or recharge your Travel card before boarding the bus. This is to reduce the time it takes for the bus at each stop and thus minimize the risk of delays.
Pre-purchasing single tickets or using travel credit is always cheaper than buying tickets on board with a payment card.
You can use travel credit in several ways onboard. You can:
- Buy single tickets from the driver on all our city, regional, and express buses.
- Buy single tickets and 24-hour tickets via the ticket readers inside city buses in Örebro and Citylinjen.
- Partially pay for a 24-hour, 30-day, or 30-day off-peak ticket on a city bus in Lindesberg and all our regional and express buses.
If you're travelling with a Travel card dedicated to a company, you should purchase tickets in the same way as with travel credit.
Keep the Travel card you used to purchase the ticket throughout your journey, as you may need to show it during a ticket inspection.
On board a bus with travel credit
On a city bus in Örebro or Citylinjen
You can buy a ticket either from the driver or using the ticket readers inside the bus. On Citylinjen, you can board through any door, and there is a ticket machine at each door. They look like the one in the picture below.
In these ticket readers, you can buy single tickets and 24-hour tickets.
How to buy a ticket with travel credit at the ticket machine:
- Tap the price category you want to buy or select 24-hour ticket.
- Price categories: ungdom (7–19 years), senior (70+), vuxen (20+), or family.
- Hold your travel card against the ticket reader for about 5 seconds.
- A green light and a happy face indicate that the purchase was successful, and you can now travel with your ticket.
- A red light and a sad face mean the purchase was unsuccessful. Check your travel credit balance or contact our customer service.
You can buy single tickets with travel credit from the driver. Inform the driver about the ticket type and price group you wish to purchase. The driver will assist you with the purchase using their ticket machine, and payment will be deducted from your travel credit.
On a city bus in Karlskoga
You can buy single tickets from the driver on all city buses in Karlskoga. Inform the driver about the type of ticket and price group you want to purchase. The driver will help you buy a ticket using their ticket machine, and you will pay with the travel credit on your travel card.
On a city bus in Lindesberg, regional or express bus
If you wish to buy a single ticket with travel credit on a city bus in Lindesberg, regional or express bus, you will need assistance from the driver. Inform the driver about the ticket and price group you want, and they will help you complete the purchase using their ticket machine.
You can also use travel credit to partially pay for a 24-hour, 30-day, or 30-day off-peak ticket from the driver onboard the bus. Inform the driver that you want to purchase a ticket and specify the price group, and the driver will help you complete the purchase using their ticket machine.
Load travel credit on board the bus
You can load travel credit onto a Travel card with the driver on all our regional and express buses. You can also load travel credit onto a Travel card when travelling on a city bus in Lindesberg.
The minimum amount to load is 200 SEK, and you need to have a Travel card with you. The maximum amount you can load per Travel card is 2,000 SEK.
You can then use the travel credit to purchase single tickets or a 24-hour ticket on board the bus. Travel credit can also be used as part payment if you want to buy a season ticket at a later time.
It is not possible to load travel credit on board city buses in Karlskoga and Örebro or on Citylinjen in Örebro.
On board a bus with a bank card
You can purchase single tickets with a payment card on board city, regional, and express buses. You can also purchase single tickets with a payment card on board Närtrafik.
You can purchase a ticket for 24 hours, 30 days or a 30-day off-peak ticket with a payment card from the driver if you are travelling on a city bus in Lindesberg, a regional bus, or an express bus.
If you wish to buy a ticket with a payment card, you will need to ask the driver for assistance. Inform the driver that you want to buy a single ticket and specify the fare group you wish, and they will help you complete the purchase at their ticket machine.
Borrowing costs money!
If you choose to make purchases using a credit card, it may pose a risk to you if you are unable to pay off your credit or invoice later.
If you fail to repay your debt on time, you risk receiving a payment default, which could make it difficult to rent a home, sign contracts for services, or obtain new loans. For support, contact the budget and debt counselling service in your municipality. Contact details can be found on the Swedish Consumer Agency's (Konsumentverket) website.
Ticket machine on the platform for train travel
In the yellow ticket machines on the platform, you can purchase single tickets and 24-hour tickets for train travel using our travel credit as payment. Follow the instructions on the ticket machine.
Always show your Travel card with a valid ticket to the staff on board the train.
On board the train
It is not possible to purchase our tickets onboard the train. You must have purchased your ticket before boarding the train.
Scan your journey
If you have purchased a single ticket using travel credit on board the bus, your ticket has already been checked in at the time of purchase. However, if you need to change buses, you must scan your ticket again.
If you purchased your ticket on board the bus and loaded it onto a travel card, you must scan it for every journey.
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Scan on board a city bus in Örebro or Citylinjen
On our city buses in Örebro, you can scan your Travel card either with the driver or at the ticket reader inside the bus. If you're travelling with Citylinjen, you can board through any door and scan your Travel card there.
If you want to scan your ticket with the driver, hold your Travel card up to the reader located on the top of the ticket machine. Hold it there until you see a message on the ticket reader indicating the ticket is approved, and hear a beep confirming the ticket. You don't need to inform the driver or press anything before scanning the ticket.
If you want to scan your already purchased ticket at the ticket reader inside the bus, hold your Travel card up to the reader on the lower part of the ticket reader. You don't need to press anything before scanning the ticket. Hold the card against the reader until you see a smiling face on the screen, indicating that the scan has been approved.
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Scan on board the city bus in Karlskoga or Lindesberg
You can scan your travel card with the driver. Hold your travel card up to the reader located on the top of the ticket machine. Hold it there until you see a message on the ticket reader indicating the ticket is approved, and hear a beep confirming the ticket. You don't need to inform the driver or press anything before scanning the ticket.
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Scan on board a regional- or express bus
You scan your ticket with the driver by holding your card against the reader located on the top of the ticket machine. Hold it there until you see a message on the reader indicating that the ticket is approved. You will also hear a beep when the ticket is accepted. You do not need to notify the driver or press anything before scanning the ticket.
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Scan before your train journey
If you already have a ticket, you need to scan it at one of the yellow ticket machines on the platform. Hold your travel card against the card reader under the display. Keep it there until you see a confirmation message on the screen. You should do this before boarding the train.
Once onboard, you will either need to have your travel card scanned by the on board staff or show your travel card along with the corresponding receipt. The on board staff will ask you to display your ticket.
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Scan on board Närtrafik
When travelling with Närtrafik, you should show your ticket, along with the corresponding receipt, to the driver who picks you up.
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Broken ticket machine
If the ticket machine onboard the bus is broken, try another machine or show your ticket to the driver. If you are traveling with a travel card, please bring the purchase receipt and show it to the driver.
If a ticket machine at the platform is broken, you can use one of the others available at the station.
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Across the boarder
If your ticket is loaded onto a travel card, show the card together with your receipt.