In the app, you can find your current tickets by:
- Tapping "More" in the menu
- Selecting "Tickets"
- Tapping the ticket you want to use for your journey
You must be logged in to view your period tickets. Be sure to have your ticket ready before you board the bus or train.
Travel with city bus in Örebro and Citylinjen
On our city buses in Örebro, you can scan your ticket either with the driver or in the ticket reader on the bus. If you're travelling with Citylinjen, you can board through any door and scan your ticket there.
When scanning your ticket with the driver, hold your phone vertically with the QR code facing the reader. Keep it there until you see a confirmation on the ticket reader and hear a beep. You don't need to inform the driver or press anything before scanning your ticket.
When scanning your ticket in one of the ticket readers on the bus, hold the ticket horizontally under the reader. Position it against the heel, with the QR code facing up toward the reader. You don’t need to press anything before scanning the ticket. Keep your phone against the reader until you see a smiley face on the screen. The scan will then be approved.
Travel with city bus in Karlskoga and Lindesberg
On our city buses in Karlskoga and Lindesberg, you can scan your ticket with the driver. When scanning your ticket with the driver, hold your phone vertically with the QR code facing the reader. Keep it there until you see a confirmation on the ticket reader and hear a beep. You don't need to inform the driver or press anything before scanning your ticket.
Travel with regional and express buses
On our regional and express buses, you can scan your ticket with the driver. Hold your phone vertically with the QR code facing the reader. Keep it there until you see a message on the ticket reader saying that the ticket is approved and you hear a beep. You don't need to inform the driver or press anything before scanning your ticket.
Travel by train
If you already have a ticket, you need to scan it in one of the yellow ticket machines on the platforms. Do this before boarding the train.
You will either need to show your ticket's QR code to be scanned by the onboard staff or allow them to check the ticket's details manually. The onboard staff will ask you to show your ticket.
Travel with Närtrafik
When travelling with Närtrafik, show your ticket in the app to the driver when they pick you up.
Broken ticket machine
If the ticket machine onboard the bus is broken, try another machine or show your ticket to the driver. If you are traveling with a travel card, please bring the purchase receipt and show it to the driver.
If a ticket machine at the platform is broken, you can use one of the others available at the station.