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Reduced availability at Service Travel on Thursday 30 April

Service Travel will have limited telephone availability on 30 April.

On Thursday 30 April, Länstrafiken Serviceresor will have reduced service availability due to internal training.

The training day does not affect transport services. Journeys will operate as normal.

On this day, the Order Centre will only handle calls regarding:

 

  • bookings of urgent journeys for the same day
  • cancellation of journeys scheduled for the same day
  • where your vehicle is

You can also use our app Serviceresan to:

  • cancel journeys
  • view on the map when your vehicle is on its way

If your matter is not urgent, we kindly ask you to contact Serviceresor on another day.

If you already know that you wish to travel on Thursday 30 April, you can book your journey in the app or by phone in advance.

Telephone option 4, for questions about Transport Service (färdtjänst), invoices or to submit feedback, will be closed on Thursday 30 April.

Read more about the Serviceresan app.

Contact information for Serviceresor

Phone: 0771 - 92 00 00

Text telephone: 0196702507@tc.bokatolk.se

When you call Serviceresor, you will have four menu options:

  1. Press 1 if you want to cancel a journey or locate your vehicle.
  2. Press 2 if you want to book or rebook a journey.
  3. Press 3 to contact an administrator for sjukresor.
    • Open on non‑holiday Monday, Tuesday, Wednesday and Friday between 10:00 and 12:00.
  4. Press 4 for questions about Färdtjänst, invoices or if you want to leave a comment.
    • Open on non‑holiday Monday to Friday between 09:00 and 14:00.

Visiting address: Klostergatan 23, Örebro

Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro

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