During Thursday evening, it is not possible to book trips by phone or in the app Serviceresan. You will not be able to:
- book or cancel trips with Service Travel in the app
- use the map in the app to see vehicles
If you have a pre-booked trip on Thursday evening, it will be carried out as planned. Please remember to book both your outbound and return trip well before Thursday evening.
The order centre is open during the maintenance to:
- cancel trips scheduled for Thursday evening
- help locate vehicles
- handle urgent Patient transports
Thank you for planning your Service Travel in advance.
Read more about the Serviceresan app here.
Contact information for Serviceresor
Phone: 0771 - 92 00 00
Text telephone: 0196702507@tc.bokatolk.se
When you call Serviceresor, you will have four menu options:
- Press 1 if you want to cancel a journey or locate your vehicle.
- Press 2 if you want to book or rebook a journey.
- Press 3 to contact an administrator for sjukresor.
- Open on non‑holiday Monday, Tuesday, Wednesday and Friday between 10:00 and 12:00.
- Press 4 for questions about Färdtjänst, invoices or if you want to leave a comment.
- Open on non‑holiday Monday to Friday between 09:00 and 14:00.
Visiting address: Klostergatan 23, Örebro
Mailing address: Serviceresor, Region Örebro län, Box 1613, 701 16 Örebro