You can bring luggage and pets on board our buses free of charge, but there are rules that must be followed when travelling with us.
You can bring your luggage on board our buses free of charge. Luggage means an item that you can carry yourself and fit by your seat or on the overhead rack. Your luggage must not:
- obstruct other passengers,
- take up seats,
- block emergency exits,
- obscure the driver’s view,
- obstruct the driver or affect on-board safety in any other way,
- not be disruptive or annoying to others,
- not be inflammable or explosive.
Large suitcases and items of luggage are accepted subject to space being available and are then stored in the luggage compartment.
As a passenger you are responsible for your own luggage. Tip! Clearly label your luggage with your name, address and phone number in case you leave it on the bus.
Pets on buses
You may bring a dog, cat or other small pet on board free of charge. Your pet must not cause trouble for your fellow passengers and it must be on a lead or in a cage throughout the journey. You are responsible for your pet. If you bring a furred pet onto the bus, could we kindly ask you to listen to the bus driver’s instructions regarding the best place for you and your pet to sit on the bus.
Larger animals are not permitted on buses.
Useful information – rules for everyone’s comfort
We want you and all our passengers to feel comfortable travelling with us. To create a pleasant atmosphere on board the bus, both for your and for other passengers, we kindly ask you to consider the following:
Signal clearly to the driver so that she/he can see that you want to get on. Ideally, you should wear reflectors when it is dark.
When two buses arrive at a bus stop at the same time, the second bus will not stop and passengers must board the first bus. If three buses arrive at a bus stop, the third bus will wait until the first two have driven off before driving up to the bus stop to allow passengers to board.
Please move further back in the bus. When there are a large number of passengers on the bus, it is important to show extra consideration, especially for those who are getting on and off. There is often more space at the back of the bus, and we recommend that when boarding you to sit or stand as far back in the bus as possible.
Strong fragrance – (such as perfume) can trigger asthma. Please avoid when travelling with us.
Eating on the bus – For the comfort of others you must not eat on the bus or:
- drink alcohol or smoke
- bring explosive items on board
- ride roller-skates, inlines or a skateboard
- put your feet on the seats or other fittings
Anyone who is intoxicated or who for some other reason is considered to be causing discomfort to fellow passengers, may not be allowed to travel or may be asked to leave the bus.