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Impact on our buses

Due to the Corona virus, our bus traffic are affected.

Read more in the news about the corona virus here.

There are cancelled departures with our buses and information on these can be found on our collection page for traffic information. (In Swedish only)

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If you have any questions, thoughts, comments or need help - Contact us!

Customer Service 0771 - 55 30 00
Order Center 0771 - 92 00 00

All contact information Kundservice >

You can challenge a surcharge if you think it is incorrect.

Send in a challenge

If you do not have a valid travel pass during a ticket inspection, the ticket inspector may impose a surcharge, in accordance with Swedish law (1977:67).

In addition to the surcharge, you will also be charged an administration fee and a single fare for the current journey.

The surcharge is SEK 1000.

Paying a surcharge

If a surcharge has been imposed, you must pay it within 10 days using the payment slip issued by the ticket inspector. If payment does not reach us within 10 days, a reminder fee will be charged. If the inspection fee is not paid after a reminder has been, the case will be passed on to a debt collection agency.