Customer Service - Contact details and opening hours

Our Customer Service is happy to help with answers to your questions, handy tips and other matters. There are several ways of contacting our Customer Service. 

 

Visit our Customer Center at Örebro Travel Center to buy and top-up Travelcards, single tickets and for other assistance. Feel free to ask questions and share your views. We are also happy to help you find the best journey for you. This is also where to come for information or complaints.

 

Phone: 0771-55 30 00

Email: lt.orebro@lanstrafiken.se

 

Opening hours:
Monday – Friday 07:00-19:00
Saturday – Sunday 10:00-17:00

 

Visiting address:

Länstrafikens Kundcenter (Länstrafiken Customer Center) 

Resecentrum Örebro (Örebro Travel Center)

Ö:a Bangatan 1, Örebro

 

Mailing address:

Länstrafiken Örebro - Region Örebro län

Box 1613

701 16 Örebro

Customer Service opening hours on public holidays

Our Customer Service may have different opening hours on public holidays. Here is a list of Swedish public holidays and the opening hours for our Customer Service phone line and our Customer Center. Changes may be made to our opening hours around public holidays, so please recheck them before visiting us. 

 

Opening hours for public holidays in 2019
DatePublic holidayDay of weekCustomer Service opening hours (phone)Customer Center opening hoursCustomer service on Facebook, Twitter and forum
1 Jan New Year’s Day Tuesday 08.00 - 20.00 10.00 – 17.00 Closed
5 Jan Twelfth Night Saturday 08.00 - 20.00 10.00 – 17.00 Closed
6 Jan Epiphany Sunday 08.00 - 20.00 10.00 – 17.00 Closed
18 April Maundy Thursday Thursday 07.00 - 20.00 07.00 - 20.00 08.00 - 16.00
19 April Good Friday Friday 08.00 - 20.00 10.00 – 17.00 Closed
20 April Easter Saturday Saturday 08.00 - 20.00 10.00 – 17.00 Closed
21 April Easter Sunday Sunday 08.00 - 20.00 10.00 – 17.00 Closed
22 April Easter Monday Monday 08.00 - 20.00 10.00 – 17.00 Closed
30 April Walpurgis Night Tuesday 07.00 - 20.00 07.00 - 20.00 08.00 - 16.00
1 May May Day Wednesday 08.00 - 20.00 10.00 – 17.00 Closed
30 May Ascension Day Thursday 08.00 - 20.00 10.00 - 17.00 Closed
6 June Sweden’s National Day Thursday 08.00 - 20.00 10.00 – 17.00 Closed
8 June Whitsun Eve Saturday 08.00 - 20.00 10.00 – 17.00 Closed
9 June Whitsun Sunday 08.00 - 20.00 10.00 – 17.00 Closed
21 June Midsummer’s Eve Friday 08.00 - 20.00 10.00 – 17.00 Closed
22 June Midsummer’s Day Saturday 08.00 - 20.00 10.00 – 17.00 Closed
2 Nov All Saints’ Day Saturday 10.00 – 17.00 10.00 – 17.00 10.00 – 17.00
24 Dec Christmas Eve Tuesday 10.00 - 14.00 10.00 - 14.00 10.00 – 14.00
25 Dec Christmas Day Wednesday 10.00 – 17.00 10.00 – 17.00 10.00 – 17.00
26 Dec Boxing Day Thursday 10.00 – 17.00 10.00 – 17.00 10.00 – 17.00
31 Dec New Year’s Eve Tuesday 10.00 – 17.00 10.00 – 17.00 10.00 – 17.00